About Diploma in Business Administration
This Level 2 Diploma in Business Administration course will assist you in understanding teamwork concepts, dispute resolution strategies, and providing support and constructive feedback to coworkers. You will be in charge of planning and managing personal and professional performance, workloads, and priorities, as well as utilising time management tools and strategies to help the company meet its operational goals.
The course includes business communication, administrative service principles, personal performance and development management, preparing text from notes using touch typing, maintaining and issuing stationery and supplies, administering the recruitment and selection process, and contributing to the development and implementation of an information system.
Learning Outcomes of Diploma in Business Administration
After completing this course, the learner will be able to:
- Know how to communicate in a business environment.
- Gain a solid understanding of principles of business document production and information management.
- Gain extensive skills in developing working relationships with colleagues.
- Gain an in-depth understanding of employer organisations.
- Enhance communication and performance skills in a business environment.
- Manage personal and professional development.
- Know how to work safely in a business environment.
Who should take Diploma in Business Administration course?
This course is suitable for learners who work in business and administration and want to improve their knowledge and skills in various work environments and sectors. It forms the knowledge and competency requirements of the Intermediate Apprenticeship Framework in Business Administration.
Why choose Diploma in Business Administration course from the School of Health Care?
- Unlimited access to the course
- Instant e-certificate and hard copy dispatch by 10 working days.
- Course material developed by qualified professionals.
- Self-paced learning is accessible via laptop, tablet and smartphone.
- 24/7 Learning assistance and tutor support.
- No hidden fees or exam charges.
- Discounts on bulk purchases.
Assessment Method
After completing each module, you will get MCQ quizzes to assess your learning. You will move through the later modules upon successful completion (60% correct answer at least) of the quiz test. This process continues till the end of the course. Apart from this, you do not need to sit for any other assessments.
Certification
After completing the course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99 (if claimed by the learner). All of our courses are reviewed regularly to ensure their quality and provide appropriate current training for your chosen subject. Although certificates do not expire (in most cases), it is recommended that they be reviewed or renewed annually.
Career Path
This Level 2 Diploma in Business Administration qualification will increase your chances of obtaining long-term employment and progressing to the following job roles:
- Administration Assistant
- Business Support team member
- Junior/Apprentice Secretary
- Junior/Apprentice Personal Assistant
Course Curriculum
| Module 01: Communication in a Business Environment | |||
| Module 01: Communication in a Business Environment | 00:50:00 | ||
| Module 01 Final Quiz Exam – Communication in a Business Environment | 00:10:00 | ||
| Module 02: Principles of Providing Administrative Services | |||
| Module 02: Principles of Providing Administrative Services | 00:25:00 | ||
| Module 02 Final Quiz Exam – Principles of Providing Administrative Services | 00:10:00 | ||
| Module 03: Principles of Business Document Production and Information Management | |||
| Module 03: Principles of Business Document Production and Information Management | 01:00:00 | ||
| Module 03 Final Quiz Exam – Principles of Business Document Production and Information Management | 00:10:00 | ||
| Module 04: Understand Employer Organisations | |||
| Module 04: Understand Employer Organisations | 00:20:00 | ||
| Module 04 Final Quiz Exam – Understand Employer Organisations | 00:10:00 | ||
| Module 05: Manage Personal Performance and Development | |||
| Module 05: Manage Personal Performance and Development | 00:55:00 | ||
| Module 05 Final Quiz Exam – Manage Personal Performance and Development | 00:10:00 | ||
| Module 06: Develop Working Relationships with Colleagues | |||
| Module 06: Develop Working Relationships with Colleagues | 00:15:00 | ||
| Module 06 Final Quiz Exam – Develop Working Relationships with Colleagues | 00:10:00 | ||
| Module 07: Manage Diary Systems | |||
| Module 07: Manage Diary Systems | 00:15:00 | ||
| Module 07 Final Quiz Exam – Manage Diary Systems | 00:10:00 | ||
| Module 08: Produce Business Documents | |||
| Module 08: Produce Business Documents | 00:20:00 | ||
| Module 08 Final Quiz Exam – Produce Business Documents | 00:10:00 | ||
| Module 09: Health and Safety in a Business Environment | |||
| Module 09: Health and Safety in a Business Environment | 00:15:00 | ||
| Module 09 Final Quiz Exam – Health and Safety in a Business Environment | 00:10:00 | ||
| Module 10: Handle Mail | |||
| Module 10: Handle Mail | 00:20:00 | ||
| Module 10 Final Quiz Exam – Handle Mail | 00:10:00 | ||
| Module 11: Principles of Digital Marketing | |||
| Module 11: Principles of Digital Marketing | 00:15:00 | ||
| Module 11 Final Quiz Exam – Principles of Digital Marketing | 00:10:00 | ||
| Module 12: Administer Finance | |||
| Module 12: Administer Finance | 00:10:00 | ||
| Module 12 Final Quiz Exam – Administer Finance | 00:10:00 | ||
| Module 13: Understand Working in a Customer Service Environment | |||
| Module 13: Understand Working in a Customer Service Environment | 00:15:00 | ||
| Module 13 Final Quiz Exam – Understand Working in a Customer Service Environment | 00:10:00 | ||
| Module 14: Principles of Team Leading | |||
| Module 14: Principles of Team Leading | 00:20:00 | ||
| Module 14 Final Quiz Exam – Principles of Team Leading | 00:10:00 | ||
| Module 15: Principles of Equality and Diversity in the Workplace | |||
| Module 15: Principles of Equality and Diversity in the Workplace | 00:15:00 | ||
| Module 15 Final Quiz Exam – Principles of Equality and Diversity in the Workplace | 00:10:00 | ||
| Module 16: Exploring Social Media | |||
| Module 16: Exploring Social Media | 00:10:00 | ||
| Module 16 Final Quiz Exam – Exploring Social Media | 00:10:00 | ||
| Module 17: Understand the Safe Use of Online and Social Media Platforms | |||
| Module 17: Understand the Safe Use of Online and Social Media Platforms | 00:15:00 | ||
| Module 17 Final Quiz Exam – Understand the Safe Use of Online and Social Media Platforms | 00:10:00 | ||
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